Customer Care and Complaint Management Coordinator, Automotive Showroom

Job description:

  • To plan, implement and organize Occupational, Health & Safety (OHS) Program in the company.
  • To prepare OHS related guideline.
  • To ensure and promote the health and safety workplace in the company.
  • To coordinate the Safety Committee programs.
  • To lead the Safety Risk Management (HIRADC).
  • To lead the incident investigation process and monitoring the preventive & corrective action.

Specific Knowledge and Skills:

  • Good knowledge on  product.
  • Excellent English and Indonesian correspondence skills both written and spoken.
  • Computer literate; MS Office (Word, Excel, and PowerPoint).
  • Good interpersonal and communication skills.
  • Customer oriented.

Experience:

  • Minimum of 3 years experience in customer communication/service sector.

 

General Requirements

Job ID :   LA9087
Education :   Bachelor
Location :   Jakarta
Salary :   Negotiable
Employment Type :   Permanent

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